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RESTAURANT & BAR SUGGESTIVE SALES
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HOUSEKEEPING & SERVICE TRAINING
When a customer checks into their room, they take for granted that it’s going to be immaculately clean, but sometimes things are missed and our dream guest turns into a nightmare.
MAXIMIZING MEETING & EVENT SALES
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COMPLAINT MANAGEMENT TRAINING
Things don’t always go as planned, but if you know how to manage complaints and requests in the right way, they won’t be a problem
DINING AND IN-ROOM DINING TRAINING
Running a dining and in-room dining within a hotel environment is different from any restaurant and the servers are responsible for more than just satisfying taste-buds.